My air conditioner stopped working on a cross-country trip. I happen to stop by this dealership and was met immediately with someone who wanted to solve my problem. They took the car in right away, assessed the problem, give me two alternatives with one being the better than the other and fixed the problem. They were very professional and fast. I very much appreciated them being there for me and would recommend them to any locals.
Shawn the service manager is the epitome of professionalism and customer care just to name a few. He makes all of our experiences at Bosak PAINLESS which is an uncommon practice. Bosak has our loyalty because of him and the support Bosak is dedicated to.
Rebeca is a great person and a fantastic seller. She answer every question, l had. And the stuff l had opportunity to talk they were very polite. I definitely recommend it to go there and get a new HONDA.
Sales process was professionally conducted and transparent. No hidden costs, fees, charges. Price for the car was outstanding. Fallon was very helpful in showing the car to me, and always was ready to answer questions that I had through email and over the phone. They did all of the paperwork (including Illinois and cook county paperwork) for me since I paid in cash. Christopher who handled the final paperwork is very knowledgeable. He tells you all of your options supported by facts, and let’s you make your own, pressure free decision. He doesn’t try to lure you into buying something additional through sense of urgency or pressure. I recommend this dealer to anyone who doesn’t want to fight through false information, misleading quotes, and aggressive sales tactics, while still getting an outstanding price on your vehicle and great service. They don’t bother you over the phone or email with constant communications, they manage to hit the perfect middle between too little communication and too much communication with the customer. Well worth the 52 mile drive to this dealership to purchase my car.For reference, I purchased an 2018 accord 2.0t touring.
As always my experience was very good at Bosak. Once my car was checked in, the process was quick, painless, and reasonably priced. I have had friendlier greetings in the past, but I understand it was busy when I pulled in. See you next time.